SWISS WRIST stands by all the products sold on our website 100%. As one of the worlds largest retailers of luxury watches we are proud to offer the most pristine timepieces in the industry. All of our watches go through a complete overhaul and servicing to restore the timepiece's factory specifications. As a result of our confidence in our timepieces, all Swiss Wrist timepieces are accompanied by an industry leading 5 year warranty. The warranty does not cover damage or normal wear and tear caused to the band, case, clasp and crystal. All shipping expenses correlated with warranty work are the responsibility of the customer (both shipping to and from Swiss Wrist).